Customer Experience

Bring down your AR & deliver superior user experience

Deliver value to the customer, drive loyalty and receive more using digital tools. Create a consistent and compelling customer experience which is comprised of a unified ledger on Client portal, effective dispute management, multiple payment methods & automated incentivization.

Customer Experience

Deftly shape customer expectations


A unified ledger on Client Dashboard

Your clients get a 360 degree view of all their invoices. They can further raise disputes, manage their credit notes, refunds and make payments. All this, from a single screen.


Multiple payment methods

Your clients can pay their pending invoices using multiple payment methods such as credit/debit cards, UPI, eNACH & virtual accounts. Even raise request for cheque and cash collections.

Grow revenues with friction-free cash discounts & promotions


Dispute Management

Make a significant impact on collections by effectively categorizing, tracking and resolving disputes. Your clients can raise a dispute using their dashboard, and finance & sales team can easily coordinate to resolve them by receiving real-time updates on actions.


Incentivization

Incentivizing your early and timely paying customers is now hassle free. Manage, and generate cash discounts and credit notes with a single click! Further, easily manage promotions & discounts running at different locations.

Achieve business agility by reducing the time spent on collections


Intelligent Reminders

Automate reminder emails that are sent to your clientele. This helps in reducing time spent on prioritizing accounts and making calls at the last moment.


AR Analytics

Figure out all the loopholes in the processes by receiving real-time updates of collections, disputes, and cash discounts. Know your best paying customers and timely incentivize them.

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